AI Innovation Company
Proprietary Software Development
Frontier AI Models
Registered in England & Wales — Co. No. 17250096
UK · UAE · Saudi Arabia · International
AI Innovation & Software Development
📘 META APPROVED

We Build
Intelligent AI. Software that thinks. Solutions that scale.

Intelligent Labs Ltd is a UK-based AI innovation and software development company. We design, build, and deploy intelligent AI systems — from enterprise-grade voice agents and automation platforms to bespoke AI applications and consumer-facing products. Serving clients across the UK, UAE, and international markets in 30+ languages.

24/7
Always on
£0
Missed calls
60s
Avg AI response
30+
Languages supported

AI innovation.
Built from the ground up.

Intelligent Labs Ltd is an AI-first software development company. We don't just talk about AI — we build it. From intelligent voice agents and workflow automation to bespoke AI applications and proprietary software products, we design systems that create measurable competitive advantage for the organisations we work with.

📞
AI Voice Agents
AI receptionists that answer every inbound call instantly, 24/7. Captures data, handles FAQs, books appointments, and escalates to humans when needed.
💬
Social Media Automation
AI that handles Instagram DMs and Facebook Messenger enquiries automatically — qualifying leads and capturing booking requests while you're with clients.
🔗
CRM & Booking Integration
Seamless connection to your existing systems — Fresha, Pabau, Cliniko, Salesforce, Zendesk and more. Every interaction logged automatically.
⚙️
Proprietary AI Development
We design and build proprietary AI software from concept to deployment. Sector-specific tools, consumer-facing platforms, and enterprise-grade systems — all built on frontier AI models.

Meet BioAgent

An AI receptionist that never sleeps, never misses a call, and never lets a booking slip through the cracks.

AI Voice Agent Platform

Every call answered.
Every lead captured.
Every time.

BioAgent is purpose-built for businesses that run on inbound calls — aesthetics clinics, dental practices, salons, solicitors, private hire and taxi operators, and more. It answers your calls the moment they come in, captures the caller's details, handles common questions, and sends you an instant notification.

No more missed calls. No more lost bookings. No more answerphone messages that never get returned.

🎯
Instant 24/7 call answering Answers in under 3 seconds. Natural, human-quality voice. Callers don't know — or care — it's AI.
📋
Structured data capture Name, number, treatment, preferred time. Sent to you via WhatsApp or email within 60 seconds of the call ending.
📱
Instagram & Facebook DMs Growth and Pro clients get AI that handles social media enquiries too — so no lead goes unanswered on any channel.
🔄
Live calendar integration Pro plan connects directly to your booking system. Confirmed bookings, zero double-booking. Fully automated.
Our packages
Starter
Fully managed AI receptionist for growing businesses
✓  24/7 AI call answering
✓  Name, number, treatment & time captured
✓  Instant WhatsApp & email notification
✓  Up to 300 calls/month — ideal for small practices
✓  Monthly performance report
✓  Monthly agent health check
✓  Direct WhatsApp support
Get a Quote
DM Automation
Instagram & Facebook DMs — fully managed standalone service
✓  24/7 Instagram & Facebook DM handling
✓  AI qualifies leads & captures booking details
✓  Automatic deposit collection via Stripe
✓  HubSpot CRM integration
✓  Fair use applies — see terms & conditions
Get a Quote
Growth
Everything in Starter plus social media & dashboard
✓  All Starter features
✓  Instagram & Facebook DM automation
✓  FAQ & pricing query handling
✓  Up to 600 calls/month — growing operators
✓  Read-only client dashboard & analytics
Get a Quote
Pro
Full AI receptionist — completely hands-free
✓  All Growth features
✓  Live calendar integration
✓  CRM & booking system sync
✓  Unlimited calls/month — fair use applies
✓  Dedicated account manager
Get a Quote
All plans include:
✓  Setup and configuration included
✓  3 month minimum, then rolling monthly
✓  Direct WhatsApp support from Intelligent Labs
✓  UK, UAE and Saudi Arabia deployments available
✓  Multilingual — AI agents available in 30+ languages
Book a Free Demo →

Your Instagram and Facebook DMs.
Answered instantly. Automatically.

While you're with a client, your AI handles every DM enquiry — qualifying leads, answering pricing questions, collecting booking details, and taking deposits. All without you touching your phone.

AI
Luxe Aesthetics Manchester
● Active now — AI responding
Instagram DM
hi how much is lip filler 💉
AI
Hi! 👋 Lip filler starts from £250 and takes around 15-30 minutes with minimal downtime ✨ Would you like to book a consultation?
yes what dates do you have
AI
We have availability Monday at 10am or 2pm, Tuesday at 11am, and Wednesday from 10am. Any of those work for you? 😊
Monday 2pm — Jane Smith, 07700900000
AI
Lovely to meet you Jane! 😊 To secure your Monday 2pm slot we just need a £50 refundable deposit — it comes straight off your treatment cost.

→ Pay securely here: stripe.link/luxe
paid! ✅
✓ Booking confirmed — HubSpot updated — you notified 3 mins 47 secs

Live demo — real conversation, real booking, real deposit. Under 4 minutes.

📱
Instagram & Facebook DMs

Every DM answered within seconds — 24 hours a day. Handles pricing queries, booking requests, FAQs, and takes deposits via Stripe. Never leaves an enquiry on read.

🧠
Remembers Every Conversation

Conversation memory means the AI picks up where it left off — even if a client messages again hours later. No robotic "Hi, how can I help?" on every message.

💳
Takes Deposits Automatically

When a client confirms their booking the AI sends a Stripe payment link in the DM. The deposit is taken and your HubSpot CRM is updated — all without you being involved.

🔗
One CRM Record — Voice + DM

If the same person calls AND messages, BioAgent recognises them and keeps one unified contact record. No duplicates. No fragmented history. One view of every client across every channel.

Book a DM Automation Demo →
<5s
Response time
100%
Enquiries answered
24/7
Always responding
4 min
Enquiry to deposit
📘
Meta Approved
Official API Partner
BioAgent is approved by Meta and connects directly to the official Instagram Graph API and Messenger Platform API. Full opt-out support — send STOP at any time. 30-day automatic data deletion. Your AI receptionist is always disclosed as an AI — never claims to be human. View our privacy policy →

Every enquiry.
Designed into a booking. Automatically.

Instead of a generic enquiry form, your customers have a natural conversation with an AI concierge — describing what they want, getting a tailored experience recommendation, and booking, all in one thread.

AI
Spin & Shake Events
● Automated Concierge
Instagram DM
hey! need a cocktail thing for my birthday, 20 people, budget around £1500 🎉
AI
Happy early birthday! 🥂 For 20 guests at that budget I'd suggest our Signature Cocktail Masterclass — mixologist-led, 3 classic cocktails, at your venue or ours. What date were you thinking?
Saturday 14th, at my flat in Shoreditch
AI
Perfect, Shoreditch works. Saturday 14th is available. Estimated total for 20 guests: £1,420 — mixologist, ingredients & equipment included. Want me to lock in the date?
yes please!
AI
Amazing! To secure Saturday 14th we just need a £200 deposit.

→ Pay securely here: stripe.link/spinandshake
paid! ✅
✓ Booking confirmed — CRM updated — you notified 5 mins 12 secs

Live demo — real conversation, real proposal, real deposit. Under 6 minutes.

💬
Natural Conversation, Not a Form

Customers describe what they want in their own words. The AI asks the right follow-up questions — occasion, guest count, budget, style — no clunky enquiry forms.

Experience Design, Automatically

Beyond just capturing details, the AI puts together a tailored recommendation — theme, services, pricing — ready for your team to review and confirm.

📅
Availability & Booking, Handled

Checks your availability, coordinates confirmation, and takes payment via Stripe — the full journey from first message to confirmed booking, without you touching your phone.

🔗
Works Across Every Channel

Website, Instagram, and WhatsApp — every enquiry captured in one place, whichever channel a customer messages through.

Book a Hospitality Concierge Demo →
24/7
Always responding
£0
Missed enquiries
<10s
Avg AI response
6 min
Enquiry to deposit

Every booking call.
Answered and dispatched. Instantly.

Nights, weekends, peak periods — BioAgent answers every inbound booking call in seconds, captures pickup, drop-off and time, and sends it straight to dispatch. No missed fares, no hold music.

AI
Apex Cars — Manchester
● Live call — 23:42
Inbound call
"Hiya, can I get a taxi from Piccadilly Station to Fallowfield please"
AI
"No problem — Piccadilly Station to Fallowfield. Is that for now, or a booking for later?"
"Now please, there's 3 of us"
AI
"Got it, 3 passengers. Estimated fare is £14, roughly 15 minutes away. Can I grab a name for the booking? And I've got the number you're calling from — is that the best one to reach you on?"
"Tom, yeah that's fine"
AI
"Thanks Tom, your car is booked — dispatched now, should be with you in around 15 minutes. Text confirmation is on its way."
✓ Job dispatched — driver assigned — customer notified 41 secs

Live demo — real call, real dispatch. Under 1 minute.

📞
Every Call Answered, Instantly

Nights, weekends, and peak periods — the moment a customer needs a car most, BioAgent picks up in seconds. First to answer wins the fare.

📍
Pickup, Drop-off & Fare, Captured

Structured booking details every time — location, passenger count, time — with an estimated fare given upfront, no guesswork for the customer.

🚗
Straight to Dispatch

Integrates with leading dispatch systems so confirmed bookings reach a driver immediately — no human operator relaying details by hand.

🌐
Multilingual, When You Need It

Supports 30+ languages, so fleets serving diverse or international communities never lose a booking to a language barrier.

Book a Fleet Demo →
24/7
Always on
£0
Missed fares
<3s
Avg answer time
30+
Languages

Chasing clients for paperwork.
Handled automatically.

Three reminder emails and still no receipts. An automated tool that chases documents on WhatsApp, where your clients already are. It asks, checks, chases, and books them in the moment everything's complete.

HC
Harrison & Co Accountants
● Automated document chase
WhatsApp
HC
Hi Sarah 👋 It's Harrison & Co. Your self assessment is due 31 January and we're still missing three things: your Q4 bank statements, the mileage log, and receipts for the November equipment purchase. Send them over whenever you're ready — a photo is fine.
📎 mileage-log.jpg
HC
Got the mileage log, thank you. The bank statement photo is a bit blurry on the right-hand side — could you send that one again with the whole page in frame? 📄
better?
HC
Perfect, that's readable. Just the November equipment receipts to go now.
sent them to your email last week
HC
Found them — they came in on the 14th. That's everything ✅ Your file is complete.

David has availability Thursday 2pm or Friday 10am for your review call. Which suits?
Thursday 2pm
HC
Booked in for Thursday 2pm with David. Your invoice for this year's return is here:

stripe.link/harrisonco

Thanks Sarah — nothing else needed before the call.
✓ Documents complete — call booked — invoice issued 4 days early

Live demo — real chase, real documents, real booking. No portal login required.

📱
Reminders That Actually Get Read

Email reminders get ignored. WhatsApp and SMS get opened within minutes. The tool chases missing documents on the channels your clients actually use, as often as needed, without anyone on your team writing another awkward follow-up.

📄
Documents by Message, Not Portal

Clients photograph a receipt and send it. No portal login, no password reset, no "I'll do it later." Each document is checked for legibility and a reshoot requested if it isn't clear — so you're not opening files you can't read.

📅
Complete File, Booked In

The moment a client's document set is complete, they're booked straight into your calendar for the review or filing call. No separate round of scheduling emails once the paperwork finally lands.

💳
Complete File, Invoiced

Document completion triggers the fee request automatically. Your admin finishes and your invoice goes out in the same moment — so getting the paperwork in and getting paid stop being two separate chases.

🔄
Year Two Starts Where Year One Finished

Accounting is annual. Returning clients are recognised automatically, with last year's document list, their preferred channel and their history already in place. No starting from scratch every January.

Book an Accounting Demo →
0
Chase emails to write
24/7
Always chasing
<10s
Avg response time
Jan 31
Deadline, handled

Built for any business
that runs on appointments.

If your phone rings and missing that call costs you money — BioAgent is for you.

🦷
Dental & Healthcare
Private dentists, physios, osteopaths, GPs, therapy practices. Compliant, sensitive, and built for clinical environments.
⚖️
Legal & Professional
Solicitors, mortgage brokers, IFAs and consultants. One missed call could be a £10,000 case lost to a competitor.
📊
Accounting & Bookkeeping
Accountants, bookkeepers, tax advisers and payroll bureaus. Automated document chasing, client onboarding and deadline reminders — so self assessment season stops running on manual follow-ups.
🏢
Property & Real Estate
Estate agents, developers, property managers. Capture viewing requests and buyer enquiries 24/7 — including international and UAE markets.
🌐 Multilingual available
🔧
Trades & Home Services
Plumbers, electricians, garages, cleaning companies. First to answer wins the job — BioAgent answers in 3 seconds.
🏛️
Public Sector & Contact Centres
Local councils, housing associations, outsourced contact centres. AI handles first-line triage and ticket logging at scale.
🚖
Private Hire & Taxi Fleets
Private hire operators, taxi fleets, and dispatch centres. BioAgent handles inbound booking calls 24/7 — nights, weekends, peak periods — integrating with leading dispatch systems so every booking is captured without a human operator.
🍸
Hospitality & Events
Restaurants, mixologists, event planners, and experience brands. AI concierge captures event requirements, designs recommendations, and handles booking end-to-end.
🌐
Multilingual AI — 30+ Languages Supported
Intelligent systems built for global deployment — UK, UAE, and international markets
🇬🇧
United Kingdom
🇦🇪
United Arab Emirates
🌍
30+ Languages

AI Innovation
& Software
Development.

At our core, Intelligent Labs Ltd is an AI innovation and software development company. We research, design, and engineer intelligent systems — combining the latest frontier AI models with robust software architecture to deliver products that create real competitive advantage.

From proprietary consumer applications and sector-specific AI tools, to enterprise automation platforms and fully branded AI solutions — we build software that thinks, learns, and scales.

Our systems support 30+ languages and are deployed across the UK, UAE, and international markets — positioning Intelligent Labs at the forefront of global AI adoption.

Discuss a Project
🎓
StudyMind
Coming Soon 2027

An AI-powered study companion built specifically for the UK curriculum. GCSE and A-Level focused, with mark scheme mode, essay planning, flashcard generation, and citation tools. Three-tier subscription model.

🍸
Hospitality Concierge
Available Now

An AI concierge for hospitality and event businesses. Captures enquiries through natural conversation, designs tailored experience recommendations, checks availability, and handles booking end-to-end — across web, Instagram, and WhatsApp.

🏗️
Bespoke AI Applications
Available Now

Custom AI tools built for your specific business problem. Sector-specific chatbots, internal automation tools, AI-powered dashboards, and consumer-facing applications. Powered by GPT-5, Claude, and other frontier models.

🏷️
Branded AI Solutions
Available Now

Want to offer AI capabilities under your own brand? We build and deploy AI products for agencies, software companies, and organisations who want to add intelligent automation to their existing product suite — fully branded as their own.

Live in days, not months.

No lengthy procurement. No IT department needed. No disruption to how you work.

1
Discovery Call
30 minutes to understand your business, call volumes, and what you need the AI to handle.
2
We Configure
You complete our onboarding questionnaire. We build and configure your agent — usually within 48 hours.
3
You Test It
Call the agent yourself. Check it sounds right and handles your typical queries. We refine until you're happy.
4
Go Live
Forward your number. The agent goes live. You stop missing calls from day one.

Questions we get asked a lot.

Everything you need to know before booking a demo.

Does the accounting service file anything with HMRC? +
No. The tool handles the client communication side — chasing documents, checking they are legible, booking review calls, and issuing fee requests. All filing, advice, and submission to HMRC remains entirely with your practice. We handle the admin around the work, never the work itself.
Where are client documents stored? +
Documents are passed straight into your existing system — cloud storage, practice management software, or your accounting platform — and are not retained by us beyond the transfer. All handling is covered by our standard Data Processing Agreement, with your practice remaining the data controller.
What happens if the service goes down? +
Like all cloud-based technology, BioAgent operates on infrastructure that very occasionally experiences interruptions. In the unlikely event of a disruption we proactively contact all affected clients via WhatsApp within 60 minutes — you will never find out from a caller before you hear from us. We provide regular updates until service is fully restored. BioAgent operates across a multi-provider infrastructure meaning if one provider experiences issues we can switch to a backup rapidly. We target 99% monthly uptime and will always discuss specific SLA terms with enterprise and high-volume clients during onboarding.
Will it sound like a robot? +
No — and this is the most common concern we hear. BioAgent uses industry-leading AI voice technology that sounds natural, warm, and human. Most callers genuinely cannot tell they are speaking to an AI. We always recommend listening to a live demo before making any decision — the voice quality speaks for itself.
What happens if someone asks something the AI can't answer? +
The agent is configured with your specific FAQs, treatments, pricing, and policies during onboarding. For anything outside that scope it will politely let the caller know that a member of the team will follow up — and immediately sends you a notification so you can call back. It never guesses or makes up answers.
Does it work with my existing phone number? +
Yes. There are two options. We can port your existing number so BioAgent answers it directly, or we set up a new dedicated number and you simply forward your existing number to it. Most clients prefer the forwarding option as it takes minutes to set up and can be switched back instantly if needed. Either way your clients dial the same number they always have.
What booking systems does it integrate with? +
BioAgent integrates with the most widely used booking platforms in the UK including Fresha, Pabau, Cliniko, Acuity Scheduling, Jane App, and Google Calendar. For Starter plan clients we send structured booking requests directly to you via WhatsApp — no integration required. Full calendar sync with live availability and confirmed bookings is available on our Pro plan.
Can it handle calls in other languages? +
Yes — BioAgent supports 30+ languages making it suitable for businesses serving international or multilingual customer bases. This is particularly popular with our UAE clients and businesses serving diverse communities across the UK. Language configuration is agreed during onboarding. Please mention your language requirements when booking your discovery call.
What happens if I go over my monthly call limit? +
We never cap or cut off your calls — the agent keeps answering. When you reach 80% of your monthly allowance we proactively contact you to discuss upgrading your plan so you are never caught out. Going over your limit is a good problem to have — it usually means the business is busier than expected. We will always find the right solution rather than leave your calls unanswered.
How long does setup take? +
Most clients are live within 48 hours of their setup call. The process is straightforward — you complete our onboarding questionnaire covering your treatments, FAQs, and preferences, we configure the agent, and you test it before it goes live. We handle everything technical. You just check it sounds right and give us the go-ahead.
Is there a contract? Can I cancel? +
There is a 3-month minimum term from go-live — this gives the agent time to bed in and allows you to see the full impact on your business. After the minimum term the contract rolls monthly and you can cancel with 30 days notice. We are confident you will see the value well within the first three months.
Is my clients' data safe? Are you GDPR compliant? +
Yes — data protection is built into how BioAgent works from the ground up. Intelligent Labs Ltd acts as a data processor and your business remains the data controller. All callers are informed they are speaking to an AI at the start of every call. Call recordings and transcripts are encrypted, stored securely, and deleted after 90 days unless you request earlier deletion. We provide a full Data Processing Agreement as standard with every client contract.
What is the difference between Starter and Growth? +
Starter captures inbound phone calls — name, number, treatment, and preferred time — and sends you an instant notification. It is ideal for businesses whose main challenge is missing calls. Growth adds Instagram and Facebook DM automation so enquiries from social media are also captured automatically, plus a read-only dashboard where you can log in and view your call history and analytics. If a significant portion of your enquiries come through social media, Growth is the right choice.
Do you work with businesses outside the UK? +
Yes — we actively work with businesses in the UAE and serve international markets across 30+ languages. If you are based outside the UK please mention this when booking your discovery call and we will confirm availability and any specific requirements for your region.
What if the AI makes a mistake or handles a call badly? +
Every call is recorded and transcribed. As part of your monthly agent health check we review call transcripts, identify any responses that could be improved, and update the agent's configuration. If you ever notice an issue between health checks simply WhatsApp your account manager directly and we will investigate and fix it same day. The agent gets smarter and more accurate over time the longer it is deployed.

Still have a question? Email us directly →

Ready to work with an AI innovator?

Whether you're looking to deploy BioAgent for your business, commission bespoke AI development, or explore a partnership — fill in the form and we'll be in touch within 24 hours.

📱 Mobile / WhatsApp: +44 7432 101157
💬 WhatsApp: Chat on WhatsApp →
📸 Instagram: @intelligent_labs
🌐 intelligent-labs.co.uk
🇬🇧 Registered in England & Wales — Co. No. 17250096
🕐 We respond within 24 hours
🇦🇪 UAE enquiries: Visit our UAE page

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